To be competitive firms must create and sustain core competencies that are in tune with their customer's order winners.
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Q6: A major challenge and opportunity for many
Q24: Single factor productivity measures compare output to
Q28: Firms compete in the marketplace based on
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Q31: Strategy formulation starts with determining a firm's
Q32: Positioning is a step in strategy formualtion
Q35: Operations management is concerned with
A)the design of
Q36: Order winners and order qualifiers change over
Q39: Core competencies tend to be processes and
Q40: Productivity is the most common measure of
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