Before Six Sigma quality levels in the United States were generally measured in defects per hundred.
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Q12: From the producer's perspective,quality is determined by
Q12: The consumer makes the final judgment regarding
Q18: How well the product or service does
Q19: Companies that have adopted Six Sigma view
Q20: With Six Sigma,the project team leader is
Q21: Six Sigma is a one of several
Q27: The probability that a product will operate
Q31: Service quality is more directly related to
Q36: The dimension of quality related to the
Q38: The courtesy and competence of the repair
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