A structured process that translates the voice of the customer into technical design requirements is known as
A)quality function deployment (QFD).
B)failure mode and effects analysis (FMEA).
C)concurrent design.
D)robust product design.

Question

Quizplus · Accepted Answer

Quality function deployment (QFD) is a structured process that helps translate the voice of the customer into technical design requirements. It is a methodical approach to aligning design requirements with customer needs and expectations, which ensures that the resulting product design is of high quality and meets customer needs. FMEA, concurrent design, and robust product design are all important tools and methodologies in product design and development, but they do not directly address the process of translating the voice of the customer into technical design requirements.

A Structured Process That Translates the Voice of the Customer