The invention of the ATM machine has removed the need for human interaction in banking transactions but has also increased the frequency of fraud.What concept does this example illustrate?

Question

Quizplus · Accepted Answer

The concept that is illustrated in this example is rationalization. Rationalization refers to the process of applying logical and efficient methods to achieve desired outcomes. In this case, the invention of the ATM machine is a rationalization of the banking industry because it provides an efficient and convenient way for customers to access their money without having to interact with a bank teller. However, this rationalization has also led to an increased frequency of fraud, as there is less human oversight and opportunity for criminals to exploit vulnerabilities in the system.

The Invention of the ATM Machine Has Removed the Need