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The Employee Attitude Survey Conducted by a Financial Services Firm

Question 80

Multiple Choice

The employee attitude survey conducted by a financial services firm three months ago has been analyzed.Although employees are generally satisfied with their pay,the survey revealed strong and generalized dissatisfaction with the organization's management style,promotion practices and training programs.As director of HR,you recommend


A) sending an email to employees thanking them for their participation.
B) announcing the positive survey results, while beginning to work in private on solutions to the problems revealed by the negative results.
C) holding group meetings with employees to convey the positive and negative survey results and to get suggestions for making improvements.
D) communicating the positive survey results, while rebutting the negative results.

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