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Kathleen Is the Director of HR for a Resort Hotel

Question 3

Multiple Choice

Kathleen is the Director of HR for a resort hotel that is opening on the Mississippi Gulf Coast in an area that already contains a number of hotels and casinos.In addition,Hurricane Katrina reconstruction has lured many potential employees to high-paying construction jobs.Consequently,the labor market for hotel employees of all kinds is very tight.The owner of the resort hotel has exhausted almost all of her capital and credit in building the hotel,and has told Kathleen that labor costs will be a major factor in the company's success or failure.Kathleen is not worried about filling the lower-skilled hotel jobs such as maids,housekeeping staff and restaurant workers because she plans to


A) offer higher wages than the competitors and so "steal" trained employees from the other hotels and casinos.
B) staff the hotel with only half the usual complement of employees, and rely on heavy use of over-time pay.
C) hire college students on summer vacation.
D) hire a staffing firm that provides rotating crews of Haitian workers on temporary work visas.

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