In the ____ method,the manager keeps a written record of both highly favorable and unfavorable actions in an employee's performance during the entire rating period.
A) checklist
B) paired comparisons
C) essay
D) critical incident

Question

Quizplus · Accepted Answer

The critical incident method involves keeping a written record of both highly favorable and unfavorable actions in an employee's performance during the entire rating period. This method focuses on specific and significant events that have occurred rather than general statements or traits. It enables the manager to give specific feedback to the employee and identify areas where improvement is needed. The other options (A, B, and C) do not involve keeping a record of specific incidents and therefore would not be the best choice for this scenario.

In the ____ Method,the Manager Keeps a Written Record of Both