The recommended action for supervisors when first confronting an employee who is suspected of being a substance abuser is
A) a probationary period which includes random drug and alcohol testing.
B) offering the employee a firm choice between help and discipline.
C) automatic referral to an employee assistance program (EAP).
D) immediate disciplinary action.

Question

Quizplus · Accepted Answer

Offering the employee a firm choice between help and discipline is the recommended action for supervisors when first confronting an employee who is suspected of being a substance abuser. This approach shows concern for the employee's well-being and provides an opportunity for them to seek assistance to address their substance abuse issues. However, it also sets clear expectations and consequences if the employee chooses not to seek help or fails to improve their behavior. A probationary period or immediate disciplinary action may be appropriate in some circumstances, but offering the employee a choice initially is the best first step. Referring the employee to an employee assistance program (EAP) may also be part of the assistance offered to the employee.

The Recommended Action for Supervisors When First Confronting an Employee