The intonation of a person's voice gives clues to the true emotional meaning of the message.
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Q23: The caregiver says,"I'm not sure of the
Q24: The caregiver notices that one of her
Q25: Agreeing,providing false reassurance,and changing the subject can
Q26: Touch has different meanings to different individuals.
Q27: When a health-care worker changes the subject
Q28: Your patient is usually very verbal.Today the
Q29: Which of the following comments would be
Q30: Touch can elicit both negative and positive
Q31: Which of the following influences how a
Q33: Telling a client that you know exactly
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