When Maple Leaf Foods had to deal with the problem of listeria contamination at one of its plants,this was an example of crisis management.

Question

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Crisis management refers to the process of handling and resolving crises or emergencies that can potentially harm an organization's reputation, operations, or stakeholders. The listeria contamination at Maple Leaf Foods' plant was a crisis, and the company had to take immediate actions to manage the situation, including issuing recalls, temporarily shutting down the plant, and conducting investigations to identify the source of the contamination and prevent future occurrences.

When Maple Leaf Foods Had to Deal with the Problem