Barbara uses a rating system that consists of a series of statements about some aspect of an individual's job performance,and has five possible responses: strongly agree,agree,neither agree nor disagree,disagree,and strongly disagree.Barbara is using the critical incident method to rate her employees.

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Quizplus · Accepted Answer

The critical incident method involves documenting specific examples of behavior that demonstrate exceptional or poor performance, rather than using a rating scale with statements. The rating scale described in the question is more consistent with the Likert Scale method.

Barbara Uses a Rating System That Consists of a Series