The Hawthorne researchers concluded that productivity rose in response to almost any management action that workers interpreted as special attention.

Question

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This is the main finding of the Hawthorne studies, also known as the "Hawthorne effect". Workers' productivity increased not only when changes were made to their physical environment, but also when they were given more attention from management, regardless of the specific action taken.

The Hawthorne Researchers Concluded That Productivity Rose in Response to Almost