Which term identifies the results of a quality/cost study that identified defective products that reached customers?
A) External failures
B) Boundary-spanning failures
C) Six sigma
D) Internal failures
E) Quality circles

Name: Which term identifies the results of a quality/cost study that identified defective products that reached customers? A) External failures B) Boundary-spanning failures C) Six sigma D) Internal failures E) Quality circles
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Question

Quizplus · Accepted Answer

External failures

Which Term Identifies the Results of a Quality/cost Study That