A consumer who is dissatisfied with a product the first time it is used will normally try the product one more time (but only one more time)to give it another chance.

Question

Quizplus · Accepted Answer

Consumer behavior varies, and while some may give a product a second chance, others may not, depending on factors like the severity of dissatisfaction, brand loyalty, or availability of alternatives.

A Consumer Who Is Dissatisfied with a Product the First