Once a plane has taken off,selling an empty seat is virtually impossible because of the _____ of services.

Question

Quizplus · Accepted Answer

Perishability refers to the fact that airline seats cannot be stored or saved for future use once a flight has taken off. This means that an empty seat on a particular flight can never be sold again, making it virtually impossible to make profit from it. Market transparency and service consistency may impact customer satisfaction but they do not have a direct relation to the inability to sell an empty seat. Intangibility refers to the fact that services cannot be seen or touched, but that does not impact the ability to sell an empty seat.

Once a Plane Has Taken Off,selling an Empty Seat Is