Which of the following is true of social media?
A) They emphasize pushing or cajoling consumers to buy the firm's products.
B) They implement campaigns that are static, with a limited life.
C) They are slowly fragmenting.
D) They provide the means for consumers to voice negative as well as positive views on products and services.

Question

Quizplus · Accepted Answer

Social media provides a platform for consumers to express their opinions about products or services, including negative feedback. This has become an important aspect of social media marketing and reputation management. Choices A, B, and C are not true statements about social media.

Which of the Following Is True of Social Media