The phenomenon of offering multiple types of communications services on the same network is known as ____.
A) convergence
B) unified communications
C) divergence
D) multi-communications

Question

Quizplus · Accepted Answer

Convergence refers to the merging of different types of communications services, such as voice, video, and data, onto a single network. This enables users to access different services using a single device and also allows for more efficient use of network resources. Unified communications (choice B) is a term closely related to convergence but specifically refers to the integration of different communication tools and platforms, such as email, messaging, and video conferencing, into a single interface. Divergence (choice C) is the opposite of convergence and refers to the separation or specialization of different types of networks or services. Multi-communications (choice D) is not a commonly used term in the context of telecommunications networks.

The Phenomenon of Offering Multiple Types of Communications Services on the Same