Gouran and Hirokawa's functional theory of group decision-making suggests group should begin by:
A) Developing an action plan to implement the solution they choose
B) Evaluating solutions
C) Generating solutions
D) Defining the problem

Question

Quizplus · Accepted Answer

According to Gouran and Hirokawa's functional theory of group decision-making, the first step should be defining the problem, as this helps to establish a clear goal and common understanding among group members. Only after the problem has been defined can the group move on to generating and evaluating solutions and developing an action plan.

Gouran and Hirokawa's Functional Theory of Group Decision-Making Suggests Group