TQM is __________, designed to build quality into the product and process design.
A) Reactive
B) Proactive
C) Strategic
D) Competitive
E) Standardized

Question

Quizplus · Accepted Answer

TQM stands for Total Quality Management, which is a proactive approach to quality management. It focuses on continuous improvement, customer satisfaction, and building quality into the product and process design. TQM aims to prevent defects and errors from occurring rather than just detecting and correcting them after they occur. Therefore, the best choice is B, proactive.

TQM Is __________, Designed to Build Quality into the Product