In the plan-do-study-act cycle, what is studied?
A) The plans made in the plan step
B) The previous action plan
C) The data collected in the do step
D) The evaluation of the current process
E) Procedure documentation
Correct Answer:
Verified
Q30: For a cause-and-effect diagram, causes could be
Q31: External failure costs include
A) Scrap
B) Litigation costs
Q32: Costs of quality inspections, testing, test equipment,
Q33: In using Quality Function Deployment, _ is
Q34: What tool is useful in helping everyone
Q36: Quality Function Deployment begins by
A) Translating scores
Q37: A useful tool for translating customers' everyday
Q38: A checklist is a list of common
Q39: The strength of the relationship between customer
Q40: Cause-and-effect diagrams are often called
A) Checklists
B) Scatter
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