Quality Function Deployment begins by
A) Translating scores into specific product characteristics
B) Evaluating how the product compares with its major competitors
C) Setting specific goals to address the specified problems
D) Identifying important customer requirements
E) Numerically scoring customer requirements based on their importance

Question

Quizplus · Accepted Answer

Quality Function Deployment (QFD) begins with identifying important customer requirements. This is the foundation of the entire process and allows the product development team to design a product that meets or exceeds customer needs and expectations. Once these requirements are identified, they can be translated into specific product characteristics (A), evaluated relative to competitors' offerings (B), and specific goals can be set to address any shortcomings (C). Numerical scoring (E) is typically used throughout the QFD process to prioritize and weight different customer requirements and product characteristics.

Quality Function Deployment Begins by