For Juran's quality trilogy, which part stresses that processes should be set up to ensure that the quality standards can be met?
A) Quality planning
B) Quality control
C) Quality improvement
D) Quality certification
E) Quality awards

Question

Quizplus · Accepted Answer

Quality planning is the phase in Juran's quality trilogy that focuses on setting up processes to meet quality standards, involving the establishment of quality goals, identifying customers, and developing processes to meet those goals.

For Juran's Quality Trilogy, Which Part Stresses That Processes Should