What is the only service company to have won the Malcolm Baldrige National Quality Award twice?
A) Marriott
B) Nordstrom Department Stores
C) Wal-Mart
D) Ritz-Carlton
E) Northwest Airlines

Question

Quizplus · Accepted Answer

Ritz-Carlton is the only service company to have won the Malcolm Baldrige National Quality Award twice, in 1992 and 1999. The Malcolm Baldrige National Quality Award is a prestigious award given to U.S. businesses for performance excellence and quality achievement.

What Is the Only Service Company to Have Won the Malcolm