Make an effort to control your ________ at work.
A) Emotions
B) Emails received
C) Phone messages
D) Number of letters sent
Correct Answer:
Verified
Q31: Written business correspondence includes:
A) E-mail messages
B) Business
Q32: Nonverbal communication includes:
A) Tone of voice
B) Eye
Q33: A barrier to effective communication is called:
A)Feedback
B)
Q34: Identifying how a message will be sent
Q35: Communication starts with a (n) _ encoding
Q37: An element of verbal communication includes:
A) Listening
B)
Q38: _ is when a receiver interprets the
Q39: Receivers are at a disadvantage in interpreting
Q40: The primary types of communication media include:
A)
Q41: Business letters should be keyboarded on:
A) Letterhead
B)
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