A ________ is a powerful tool for building relationships.
A) E-mail message
B) Business letter
C) Professional voice-mail message
D) Handwritten thank-you note
Correct Answer:
Verified
Q55: Documentation should:
A) Be kept in a secure,
Q56: The four primary types of business correspondence
Q57: The first step in any professional correspondence
Q58: When addressing a negative situation:
A) Convey anger
Q59: The key to successful written communication is
Q61: Most formal presentations include three elements:
A) Support
Q62: When reviewing missed phone messages:
A) Not return
Q63: The grapevine can be informational with matters
Q64: When leaving a voice-mail message:
A) State your
Q65: Communication is being able to convey a
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