The goal of ________ is to increase quality, customer satisfaction, and, ultimately, profit.

Question

Quizplus · Accepted Answer

Empowerment involves giving employees the resources, information, and authority they need to make decisions and take actions that improve quality, customer satisfaction, and profitability. By empowering employees, companies can foster a culture of continuous improvement and innovation, which can lead to greater success in the long run. Responsibility, legitimate power, and accountability are important concepts in management, but they are not directly linked to the goal of increasing quality, customer satisfaction, and profit.

The Goal of ________ Is to Increase Quality, Customer Satisfaction