The purpose of empowerment is to increase quality and customer satisfaction.

Question

Quizplus · Accepted Answer

Empowerment is the process of giving employees a certain level of autonomy and authority to make decisions and take responsibility for their work. This leads to increased engagement and motivation among employees, which eventually translates to better quality of work and customer satisfaction. Therefore, the purpose of empowerment is indeed to increase quality and customer satisfaction.

The Purpose of Empowerment Is to Increase Quality and Customer