The five basic rules of dealing with conflict at work include all of the following EXCEPT:
A) Explain your position and offer a solution
B) Remain calm and unemotional
C) Be silent and listen
D) Only see the disagreement from your perspective
Correct Answer:
Verified
Q10: In dealing with conflict, no one can
Q11: The conflict-management styles include:
A) Forcing, avoiding, facing,
Q12: An individual who becomes _ has difficulty
Q13: A mediator's job is to:
A) Resolve the
Q14: One of the basic rules when dealing
Q16: When dealing with conflict:
A) An argument is
Q17: _ is a common element of working
Q18: The best conflict management style is:
A) The
Q19: A common reaction to conflict is to:
A)
Q20: When explaining your position in a conflict:
A)
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