The quality equation is:
A) Quality employees + quality outputs = profits
B) Quality employees + quality inputs = profits
C) Quality products + quality outputs = revenue
D) Quality customers + quality products = revenue
Correct Answer:
Verified
Q52: _ is money from sales minus expenses.
A)
Q53: A company has:
A) Internal and external customers
B)
Q54: _ customers include purchasers, vendors, and investors.
A)
Q55: Creativity is:
A) The same as innovation
B) The
Q56: Customer loyalty:
A) Is an employee's obligation to
Q58: A service is:
A) A tangible item
B) An
Q59: When dealing with a difficult customer:
A) Help
Q60: A product is:
A) A service
B) A good
C)
Q61: A company's strategy is its road map
Q62: A company's mission statement is its statement
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