The motto, "The Customer Is Always Right" is:
A) Only true if the customer is demanding
B) The correct way to view customer service
C) A good motto to follow when you don't know what else to do
D) Not always true

Question

Quizplus · Accepted Answer

While it is important to prioritize good customer service, it is not always the case that the customer is right. In some cases, the customer may be mistaken or attempting to take advantage of the situation. It is important to balance the needs of the customer with the needs of the business and make fair and reasonable decisions.

The Motto, "The Customer Is Always Right" Is