Meeting customer needs by listening to them,understanding their problems,paying attention to details,and following through after the sale is called _____ selling.

Question

Quizplus · Accepted Answer

Consultative selling involves actively listening to the customer, understanding their needs and problems, paying attention to details, and following up after the sale to ensure their satisfaction. This approach prioritizes building relationships and finding solutions for the customer, rather than simply making a transaction. The other options (B, C, and D) do not necessarily prioritize the customer's needs and concerns in the same way.

Meeting Customer Needs by Listening to Them,understanding Their Problems,paying Attention