The customer service department of a vitamin and nutritional supplement company has been receiving an increase in customer complaints since the company changed the shipping and handling charges to be the same amount for every order.Which delivery pricing method is this company using?
A)zone
B)basing point
C)free on board
D)uniform delivered
E)cumulative quantity

Question

The customer service department of a vitamin and nutritional supplement company has been receiving an increase in customer complaints since the company changed the shipping and handling charges to be the same amount for every order.Which delivery pricing method is this company using? ​
A)​zone
B)​basing point
C)​free on board
D)​uniform delivered
E)​cumulative quantity

Quizplus · Accepted Answer

The company is using a uniform delivered pricing method, where the shipping and handling charge is the same for every order. This pricing method may have caused an increase in customer complaints, as customers who order larger or heavier items may feel like they are overpaying for shipping.

The Customer Service Department of a Vitamin and Nutritional Supplement