_____________________ refers to work-related helping behaviors that go beyond normal job requirements,such as aiding others with job-related problems.

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Organizational citizenship behavior refers to helping behaviors that are not included in the job description, but contribute to the functioning and well-being of the organization. This can include helping coworkers with work-related problems or going above and beyond in tasks to benefit the organization as a whole. Conscientiousness and integrity are individual traits, while civil rights behavior refers to actions taken to protect the civil rights of oneself or others, which may or may not be work-related.

_____________________ Refers to Work-Related Helping Behaviors That Go Beyond Normal