Evaluation research that investigates the process of service delivery is known as:

Question

Quizplus · Accepted Answer

Process evaluation is the type of evaluation research that investigates the process of service delivery. It looks at how a program or service is implemented, whether it is being implemented as intended, and how the process can be improved. Needs assessment focuses on identifying the needs of a community or target population, evaluability assessment assesses whether a program or service can be evaluated effectively, impact analysis looks at the effects or outcomes of a program or service, and efficiency analysis evaluates the cost-effectiveness of a program or service.

Evaluation Research That Investigates the Process of Service Delivery Is