What is the Hawthorne effect?
A) workers responding to the attention they are given
B) stopwatch time studies leading to time standards
C) the use of quantitative methods for solving management problems
D) the use of interchangeable parts
E) more lighting increases productivity

Question

Quizplus · Accepted Answer

The Hawthorne effect refers to the phenomenon where productivity and performance increase as a result of workers receiving attention and being observed. It was seen in the famous Hawthorne studies conducted in the 1920s and 1930s, where researchers found that even when the physical conditions of the workplace were varied, productivity increased because workers knew they were being observed and their efforts were being recognized.

What Is the Hawthorne Effect