What are software solutions that allow the firm to collect customer-specific data?
A) MRP
B) CRM
C) ERP
D) JIT
E) ISO

Question

Quizplus · Accepted Answer

CRM (Customer Relationship Management) software solutions are specifically designed to collect customer-specific data. It allows firms to manage their interactions with customers and collect data on customer behavior, preferences, and demographics. MRP (Material Requirements Planning) software is used for managing inventory and production schedules. ERP (Enterprise Resource Planning) software is used for managing all aspects of a business, including accounting, human resources, and inventory. JIT (Just-in-Time) is a lean manufacturing technique for reducing waste and improving efficiency. ISO (International Organization for Standardization) is a set of internationally recognized standards for quality management. None of these options are specifically designed for collecting customer-specific data.

What Are Software Solutions That Allow the Firm to Collect