Which of the following is not an assumption of the waiting line models presented in the textbook?
A) balking is not allowed
B) reneging is not allowed
C) jockeying is allowed
D) customer arrival rate is described by a Poisson distribution
E) service times are described by an exponential distribution

Question

Quizplus · Accepted Answer

The waiting line models presented in the textbook assume that customers join the queue and wait for their turn to receive service. The models assume that balking and reneging are not allowed, meaning that customers cannot decide not to enter the queue or leave the queue once they have joined. Additionally, the models assume that the customer arrival rate follows a Poisson distribution, and that service times follow an exponential distribution. However, the models do not allow for jockeying, which refers to customers switching from one queue to another in an attempt to reduce their waiting time.

Which of the Following Is Not an Assumption of the Waiting