Which of the following specifically relates to Service Organization dimensions of quality?
A) conformance to specifications
B) atmosphere
C) durability
D) features
E) serviceability
Correct Answer:
Verified
Q1: Quality planning, employee training in quality measurement,
Q2: In six-sigma the level of defects is
Q3: A quality circle is
A) An approach for
Q4: The Japanese term for continuous improvement is
A)
Q6: One common definition of quality is _,
Q7: During World War II, quality
A) Meant inspecting
Q8: The expected operational life of a product
Q9: TQM is _, designed to build quality
Q10: TQM team meetings take place
A) After work
B)
Q11: When using SPC if you plot the
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