Deming pointed out that 85% of quality problems are caused by
A) Worker error
B) Numerical quotas
C) Processes and systems
D) Carelessness
E) Suppliers

Name: Deming pointed out that 85% of quality problems are caused by A) Worker error B) Numerical quotas C) Processes and systems D) Carelessness E) Suppliers
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Question

Quizplus · Accepted Answer

Deming believed that most quality problems can be attributed to problems with processes and systems, rather than individual workers or suppliers. Therefore, the best choice is C.

Deming Pointed Out That 85% of Quality Problems Are Caused