The inventory objective of customer service is measured by any of the following except _______________.
A) weeks of supply
B) percentage of dollar volume shipped on schedule
C) idle time due to component and material shortages
D) percentage of orders shipped on schedule
E) percentage of line items shipped on schedule

Question

Quizplus · Accepted Answer

Weeks of supply is a measure of inventory turnover, not directly related to customer service objectives. The other options are metrics that directly assess the effectiveness of fulfilling customer orders.

The Inventory Objective of Customer Service Is Measured by Any