Studies Show That In-Person Interviews _____ Are Often Systematically Biased

Studies show that in-person interviews _____ are often systematically biased against minorities, women, and the elderly. A better approach, and a more predictive one, is _____.

A) that are structured interviews with a set list of questions; interviews conducted in a free-form manner
B) that are structured interviews with a set list of questions; interviews conducted over the phone using a computerized voice
C) conducted in a free-form manner; structured interviews with a set list of questions
D) conducted in a free-form manner; interviews conducted over the phone using a computerized voice