The 14-point system to help companies improve their quality was created by ________.
A) Juran
B) Hammer
C) Shewhart
D) Deming
Correct Answer:
Verified
Q6: The group that serves as an accreditation
Q7: An Ishikawa or fishbone diagram provides a
Q8: Quality should be defined by the manager,not
Q9: The radical redesign of business processes for
Q10: W)Deming is most known for his work
Q12: The key to a successful quality assurance
Q13: _ often is referred to as the
Q14: Quality assurance is a procedure that ensures
Q15: What is the only hotel company to
Q16: A model for coordinating process improvement efforts
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