Reliable Reminders Inc. is a personal service firm located in Calgary, Alberta. The firm collects lists of birthdays, anniversaries and other memorable dates from its clients, and offers 3 levels of service. Level One clients receive an e-mail reminder of their important dates at least a week in advance. Level Two clients receive both an e-mail reminder and an appropriate greeting card. Level Three clients receive an e-mail reminder, an appropriate greeting card, and a recommended gift. Level One clients arrange their services through 3 customer service representatives. Reliable also employs 4 customer service representatives for Level Two clients, and 2 representatives for Level Three clients.
Reliable Reminders incurs the following costs as part of its operations, and it uses the following cost drivers. Management wants to calculate the cost of each level of service.
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Based on the preceding information, match each numbered item with the most appropriate lettered item.Each numbered item has only one correct answer. Each lettered item may be used once, more than once, or not at all. Round all unit and total costs to the nearest dollar.
Correct Answer:
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