A small manufacturer of computer games discovers an error in the instructions shipped with the latest product. A writer at the company has been asked to write a letter to recent purchasers of the product explaining the correct information and apologizing for the mistake. Which of the following elements would NOT appropriately be included in this letter?
A) blind-copy notation
B) a heading
C) a subject line
D) a discount offer on another product

Question

Quizplus · Accepted Answer

A blind-copy notation is used in emails to hide recipients from each other and is not relevant or appropriate for a letter explaining an error and apologizing to customers.

A Small Manufacturer of Computer Games Discovers an Error in the Instructions