Tom is on the telephone trying to help his girlfriend do a Windows Restore after her computer crashed.In order to provide his girlfriend with the right instructions,Tom must access his _________ memory.
A) procedural
B) episodic
C) semantic
D) explicit

Question

Quizplus · Accepted Answer

Procedural memory is the type of long-term memory that involves knowing how to do things, such as riding a bicycle or using a computer program. Tom needs to access his procedural memory in order to recall the steps and procedures required to perform a Windows Restore. Episodic memory is the type of long-term memory that involves personal experiences and events, while semantic memory is the type of long-term memory that involves general knowledge and facts. Explicit memory refers to memories that can be consciously recalled, while procedural memory is often subconscious and automatic. Therefore, option A) procedural is the best choice for this scenario.

Tom Is on the Telephone Trying to Help His Girlfriend