Research shows that managers do not need to pay attention to their employees' affective factors such as moods and emotions.
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Q2: Emotional intelligence is one's ability to understand
Q5: The term affect encompasses a range of
Q6: Self-conscious emotions help individuals stay aware of
Q8: A person who is good at knowing
Q11: Moods typically last longer than emotions.
Q12: Researchers have identified twenty major categories of
Q13: Shame,guilt,embarrassment,and pride are internal emotions.
Q15: Emotions and moods mutually influence each other.
Q15: Self-conscious emotions come from internal sources and
Q16: Moods are not likely to be directed
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