Centralized service allows for greater flexibility than decentralized service in providing for individual customer needs and in making last-minute changes.

Question

Quizplus · Accepted Answer

Centralized service typically involves standardized processes and decision-making from a central point, which can limit flexibility in addressing individual customer needs and making last-minute changes compared to decentralized service, where decisions can be made closer to the customer level.

Centralized Service Allows for Greater Flexibility Than Decentralized Service in Providing