You work for your college's annual alumni fund.You have averaged 25 phone calls in a three-hour shift throughout your employment.Your supervisor now demands that you increase that number to 40 calls per three-hour shift.You feel that you do not have the skills or the time to make 40 calls and that this is an unrealistic goal.According to expectancy theory,you are experiencing
A)low expectancy.
B)low instrumentality.
C)low valence.
D)low equity.

Question

Quizplus · Accepted Answer

Expectancy theory suggests that individuals are motivated to act in a certain way based on their beliefs about how their actions will lead to certain outcomes. In this scenario, the employee does not believe that they have the skills or time to make 40 calls in a three-hour shift, indicating a low expectancy. This belief will likely result in a decrease in motivation to meet the supervisor's demands.

You Work for Your College's Annual Alumni Fund