In 2003,six people died from Hepatitis A and 660 were sickened after eating at Chi Chi's,a popular Mexican restaurant in suburban Pittsburgh,Pennsylvania.In the days following the first death,the CEO of the Chi Chi's chain made a decision to have all restaurant workers and the restaurant itself tested to determine what established the dangerous conditions.Eventually the hepatitis outbreak was traced to the green onions in the firm's salsa. The decision to order such testing in the crisis situation is an example of
A)a programmed decision.
B)a nonprogrammed decision.
C)a decision rule.
D)a tactical decision.

Question

Quizplus · Accepted Answer

This decision was nonprogrammed because it was a one-time decision made in response to a unique and unexpected situation. The CEO had to determine a course of action to address the outbreak and ensure the safety of customers, which was not a routine decision that had already been established by a decision rule.

In 2003,six People Died from Hepatitis a and 660 Were