Mark has been the teachers' union representative for contract negotiations for the past five contracts.Today the school district presented a counterproposal in which they requested that teachers make a minimal contribution for their healthcare premiums.The expiring contract makes the school district entirely responsible for the premiums.Mark is outraged.He throws the proposal given him on the floor and yells at the school district representative as he exits the negotiation room,"This is a pure and simple insult to my members and I will not sit at a table with anyone who treats them so poorly." Mark is committing what negotiation mistake?
A)having unrealistic expectations
B)letting past negative outcomes impact the present ones
C)getting overly emotional
D)letting his ego get in the way

Question

Quizplus · Accepted Answer

Mark is getting overly emotional, which is clouding his judgment and ability to effectively negotiate on behalf of his members. His outburst may also damage the relationship between the union and the school district, making future negotiations more difficult.

Mark Has Been the Teachers' Union Representative for Contract Negotiations